Frequently Asked Questions (FAQs)
- What is One Step to Change Foundation?
One Step to Change Foundation is a nonprofit organization dedicated to creating positive social impact through education, healthcare, food support, animal welfare, women empowerment, and community welfare initiatives.
- How can I donate to the foundation?
You can make a secure donation through our official website:
One Step to Change Foundation
- Are donations eligible for tax exemption?
Yes. All donations made to One Step to Change Foundation are exempted under Section 80G(5)(vi) of the Income Tax Act, 1961, subject to applicable laws and regulations.
- Where are donations utilized?
Donations are used for the charitable purpose and welfare initiatives for which they are contributed, including education support, healthcare, food distribution, animal welfare, women empowerment, and community development programs.
- Does the organization use part of donations for management and operations?
Yes. A reasonable portion of donations may be utilized for administration, logistics, volunteer coordination, website management, campaign execution, legal compliance, and operational support required to successfully conduct social welfare activities.
- Is my online donation secure?
Yes. We use secure payment gateways and reasonable security measures to help protect donor information and online transactions.
- Can I request a refund for my donation?
Refund requests for monetary donations may only be considered if:
- The request is submitted within 24 hours of the donation
- The donated amount has not yet been utilized for the intended purpose
- How do I apply for a refund?
Refund requests must be submitted through the Contact Us page with complete details including:
- Full Name
- Email Address
- Phone Number
- Transaction ID
- Donation Amount
- Payment Details
- Will refunds be processed through the same payment method?
Yes. Approved refunds will be processed through the same payment mode or payment source used during the original donation transaction.
- Are physical donations refundable?
Physical donations such as clothes, books, food items, supplies, or materials are subject to organizational review and approval. Refunds or returns may only be considered if the donated items have not been utilized or distributed.
- Does the foundation accept illegal or black money donations?
No. One Step to Change Foundation strictly prohibits illegal donations, fraudulent transactions, black money, or unaccounted funds. Suspicious transactions may be rejected or reported to relevant authorities.
- Can I volunteer with the organization?
Yes. We welcome individuals who wish to contribute their time, skills, and efforts to support our social welfare initiatives and campaigns.
- Are volunteers eligible for monetary compensation?
No. Volunteer contributions are considered voluntary social service and are not eligible for salary, financial reimbursement, compensation, or monetary claims unless officially agreed upon in writing.
- How does the organization maintain transparency?
We maintain transparency through ethical financial practices, responsible utilization of donations, proper documentation, compliance with applicable laws, and accountability in organizational operations.
- Can I donate for a specific cause?
Yes. Donors may choose to contribute toward specific initiatives such as education, healthcare, food support, women empowerment, or animal welfare programs whenever applicable.
- Does the foundation issue donation receipts?
Yes. Donation acknowledgements or receipts may be issued after successful donation transactions for record and compliance purposes.
- How can I stay updated about the organization’s activities?
You can stay updated through our website, news articles, social initiatives, campaigns, and community updates published by the organization.
- Can the organization reject a donation?
Yes. One Step to Change Foundation reserves the right to reject, cancel, or review any donation suspected of fraud, illegal activity, policy violation, or suspicious financial conduct.
- Are my personal details kept private?
Yes. Personal information collected during donations or communication is handled according to our Privacy Policy and is not sold or misused.
- How can I contact One Step to Change Foundation?
You can contact us through our official website contact page:
Contact One Step to Change Foundation
